Privacy Policy

Effective Date: October 2023

At Clueless ("Company," "we," "us," or "our"), we respect your privacy and are committed to protecting it through our compliance with this policy. This policy describes the types of information we may collect from you or that you may provide when you visit the website [clueless.ai] and our practices for collecting, using, maintaining, protecting, and disclosing that information.

1. Information We Collect About You

Personal InformationWe collect personal information that you provide to us directly, such as your name, email address, postal address, and payment information when you register for an account or place an order.

Biometric & Fit DataCrucially for our bespoke services, we collect biometric measurements, fit preferences, and 3D body scans ("Digital Twin Data") necessary to facilitate custom garment creation with our partner Ateliers.

AI Generation HistoryWe log the text prompts, image inputs, and the resulting AI-generated fashion concepts created within the Design Studio `/create`.

2. How We Use Your Information

To provide, maintain, and improve our Platform.
To process and route your bespoke orders to suitable Ateliers based on capacity and material inventory.
To train and improve our internal AI generation models (anonymized data only, unless explicit consent is provided).
To communicate with you regarding your orders, account status, and platform updates.
To detect, prevent, and address technical issues or fraudulent activities.

3. Information Sharing with Ateliers

When you initiate an order or request a quote from an Atelier, your necessary physical measurements, design concepts, and preferred material choices are shared with that selected independent business. We do not share your full payment details (e.g., credit card numbers) with Ateliers; all transactions are securely processed through our central escrow system.

4. Data Security

We implement reasonable security measures designed to protect your personal information, especially sensitive Biometric Data. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security. You are responsible for keeping your account password secure.

5. Your Choices & Data Rights

Depending on your jurisdiction, you may have the right to request access to, correction of, or deletion of your personal information, including your Digital Twin Data. You can manage many of these settings directly from your `/dashboard/settings`. To request full account deletion, please contact us.

For questions regarding this policy, please contact our Data Protection Officer at privacy@clueless.ai